Telephone : 01539 637516
Servicing & Repairs
Equipment Repairs & Servicing
Equipment failure always happens at unexpected times, don't worry we are always here to help ?
Our in-house engineers repair and service all makes and models of both traditional type and bean to cup coffee machines and have over 20 years experience in this field. With over 30 different manufacturers of traditional type commercial espresso on the market, from all corners of the globe they are generally all built with the same universal components. The only parts inside an espresso machine that are unique to each individual manufacturer is the steam tank, pipework, wiring and pcb, which in fairness don't cause faults very often. It's usually a flowmeter, solenoid valve or pump head etc which cause the most machine faults. For this reason our engineers carry a large varied stock of universal components which are interchangeable to nearly all commercial traditional espresso machines to get you back making coffee in the least downtime possible. If for any reason we do not have the part we can source and supply the part on a next day delivery direct to site from UK based suppliers.
" For any fault situations which are complete machine failure and preventing you from making coffee we will aim to get with you within 4 hours "
Contact us on 01539 637516 for all machine faults and servicing requirements
Servicing & Boiler Inspections
We offer various service packages to give you peace of mind and also to prevent equipment downtime. Listed below is a detailed breakdown of what a 6 monthly service,
annual service and boiler safety inspection includes.
6 Month Service & Healthcheck
- Replace group seals & shower plate/baskets
- Clean group injectors if required
- Clean level probe
- Calibrate pump pressure to 9 bar
- Calibrate steam pressure to machine specification
- Calibrate expansion valve
- Calibrate pressure switch (mechanical type only)
- Visual inspection for leaks
- Confirm correct operation of all machine components
- Remove & clean waste hose
- Calibrate grinder to include coarseness and dose weight
- Calibrate all shot selections on espresso machine
- Report any advisories
Annual Service & Healthcheck
- Replace group seals & shower plate/baskets
- Replace steam valve seals
- Replace group solenoid valve seals
- Replace expansion valve seal
- Replace anti-vacuum valve
- Replace steam tank safety valve
- Replace porto-filter inserts & spring clips
- Clean group injectors if required
- Clean level probe
- Calibrate pump pressure to 9 bar
- Calibrate steam pressure to machine specification
- Calibrate expansion valve
- Visual inspection for leaks
- Confirm correct operation of all machine components
- Remove & clean waste hose
- Replace water filter
- Calibrate grinder to include coarseness and dose weight
- Calibrate all shot selections on espresso machine
- Report any advisories
Boiler Safety Inspection
Since the year 2000 it is now a legal requirement to have all pressurised vessels inspected every 13 months. Ideally we advise every 12 months with the extra months grace for any crossover, thus guaranteeing you can produce a valid certification of inspection if needed.
Pressure Safety Law
Generally we advise to carry out the boiler safety examination at the same time as the annual service to prevent any further unneeded machine downtime due to routine maintenance.
What does the inspection involve ?
Its carried out to confirm several factors which include the following. Internal inspection of the steam tank to check for any flaws or cracks in the steam boiler/weld on the tank, check for excessive scale build up: as scale is an insulator and this can generate hot spots on the tank which in turn could cause failure. Finally to check the operation of the safety valve as under fault conditions this needs to operate at a certain pressure level to remove all excessive steam pressure build up.
You can find out more information from the HSE by clicking the link below